Privacy And Policy

Welcome to our website. Please read these Privacy And Policy carefully before using our services..

Privacy Policy

This Privacy Policy ("Policy") outlines how LOKSEWA MASTER ("we," "our," or "us") collects, uses, and protects your personal information when you use the LOKSEWA MASTER mobile application ("the App"). By using the App, you consent to the practices described in this Policy.

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1. Disclaimer

LOKSEWA MASTER is an independent educational app and is not associated with, endorsed by, or representing any government entity. The information provided in this app is sourced from publicly available government websites and other reliable platforms. While we strive to provide accurate and updated information, users are encouraged to verify details from official government channels.

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2. Information We Collect

a. Personal Information:

• Name
• Email address
• Username
• Mobile number

b. Usage Data:

• Quizzes taken and performance
• Interactions within the App
• Device details (e.g., device model, operating system version)

c. Crash Logs and Analytics Data:

• App crash reports
• User interaction analytics (collected using third-party tools like Google Analytics)

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3. How We Use Your Information

a. Educational Purposes:
To provide educational content, quizzes, old question papers, blogs, and notifications related to Nepali Loksewa exams.

b. Rewards:
To determine eligibility for mobile top-up rewards based on quiz performance.

c. Communication:
To send important updates, notifications, and announcements via email or mobile number.

d. Analytics and Improvements:
To analyze usage patterns and improve the App's functionality, content, and user experience.

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4. Data Security

We take industry-standard measures to secure your data, including:

• Encryption: Securing data during transmission using SSL.
• Restricted Access: Limiting data access to authorized personnel.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.

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5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes described in this Policy or as required by law. After the retention period, your personal information will be securely deleted.

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6. Content Sources

The app features study materials, notices, and resources sourced from the following:

• Public Service Commission: psc.gov.np
• Gorkhapatra: gorkhapatraonline.com
• Other public platforms like Facebook and Reddit.

Users should verify all information independently through official channels.

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7. Third-Party Services

The App may include integrations with third-party services such as:

• Google Analytics: For user behavior tracking and analytics.
• External Links: Links to third-party websites.

We are not responsible for the privacy practices of third-party platforms. Users are encouraged to review their privacy policies.

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8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting in the App or on our website. Continued use of the App after updates implies acceptance of the revised Policy.

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9. User Rights

You have the right to:

• Access your personal data.
• Request the correction of inaccurate data.

Account Deletion:

If you wish to delete your account or personal data, you can do so by following the instructions below:

1. Go to Settings.
2. Scroll down to the Account section.
3. Click Delete Account.
4. Follow the on-screen instructions to confirm the deletion of your account and all associated data.

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10. Contact Information

If you have any questions or concerns regarding this Policy or your data, please contact us at:
Email: nplearnt@gmail.com
Address: NepLearn Pvt Ltd, Kathmandu, Nepal